All products are inspected by our manufacturer prior to packaging and shipping to Australia. Our local team will inspect the packaging of your order prior to domestic shipment and you must contact us upon delivery if you believe an item has been damaged in transit.
If you change your mind within 7 days of purchase, the item must be returned to us by you intact and undamaged with all components unopened. A restocking fee of 10% will be charged upon receipt of the product.
We provide a general warranty covering manufacturing of products we sell.
In the case where we are responsible for local delivery, handling and installation, we cover any damage to the products made by our staff and subcontractors in the execution of their duties. You must notify us prior to installation sign-off, of any issues.
Our Meeting Pods have a 3 Year Warranty on all mechanical aspects, and 1 Year Warranty on electrical items and fittings. We will provide replacement parts if a failure occurs in these timeframes, and outside warranty, we have spare parts (panels, glass, etc) available for purchase.
We provide a two year warranty on Structural Elements and Mechanisms and one Year on Stitching/covering and Fabrics.
The Furniture Warranty does not apply to:
